Interviewing for a New Position

Often at this time of the year, we reflect on change and the possibilities of looking for a new job. There are many reasons why we consider other positions, but once we have decided to do so, then our preparation begins, and step one is getting ready for the interview.
Adult Learning Principles: Incorporating them into the Virtual Classroom

Part 2 of a Two-Part Series – The Virtual Classroom In the first blog of this series we talked about incorporating adult learning principles in the traditional classroom. This second blog focuses on how to adapt these principles for the virtual classroom.
Adult Learning Principles: Incorporating them into the Traditional Classroom

Part 1 of a 2-Part Series Adult Learning Principles are the actions and conditions that support, enhance and promote learning for adults. FKA has identified ten adult learning principles specific to instructors/facilitators that ensure learning happens. In this blog we will focus on how to incorporate adult learning principles in the traditional classroom.
Using Scenario-Based Questions to Tell Them a Story

Using scenario-based questions (SBQs) to draw learners in and deepen their learning.
Using Distance Coaching to Develop Untethered Workers

In 2014, Bersin by Deloitte published their infographic, Meet the Modern Learner. In it, they reported that companies are finding it harder to reach and develop their “untethered” workers. This is a significant problem because at the time 30% of full-time employees did most of their work remotely.
Four Stages of Learning and Retention Factors

Effective facilitators and instructional designers, support the stages of learning by helping learners appreciate where they are in the model and then guide them through the subsequent stages. Let’s quickly review the Four Stages of Learning and then identify some retention factors that increase the probability of moving information into the long-term memory, through those […]
How to Grab and Hold a Learners’ Attention!

For learners to learn, they must pay attention. It is our job as instructional designers and facilitators to ensure learners will be motivated to focus on the content throughout the lesson. This article talks about how to grab and hold learners’ attention!
Putting the Systematic Learning Process to Work

As a leader in workplace learning and performance, FKA has developed a simple formula to guide design and delivery of learning programs that maximizes learning. Regardless of whether learning happens in a classroom, online, or in the workplace, effective learning uses the Systematic Learning Process.
Making the Transition from Classroom Trainer to Virtual Classroom Trainer

For those of you who have made the move to facilitating in the virtual world…. Congratulations! It was simple and easy, right? Or was it?
Identifying MAD Clients: What L&D Professionals Need to Know

For learning and performance initiatives to be successful, Learning and Development (L&D) professionals must understand who the “real” client is and what sort of help they desire to meet their performance and business needs.
Conducting Successful Focus Groups

Michael Nolan1 Abstract: Focus groups are widely accepted as a critical data-gathering method that produces key results at a reasonable cost. The method is particularly important when the goal is to gather perceptions, opinions, suggestions, attitudes or feelings about a specific topic. Focus groups are also used to get insight into why these beliefs or […]
Running Effective Meetings: Getting the Most Out of Your Meetings

All of us have experienced meetings that start late, run long, go off topic, and have no structure to encourage productivity. This leads to a waste of valuable time, money and resources, and needs to stop! This article focuses on running effective meetings.
Running Effective Meetings: Encouraging Constructive Participation

In the first three blogs in this series about running effective meetings focused on the Organizational Skills: Getting Started Part 1 Getting Started Part 2 Keeping Moving
Running Effective Meetings: Keeping Moving (Part 3)

In the first two blogs in this series about running effective meetings we identified the first phase, Getting Started, and the 7 Key Actions that should take place, prior to the working part of the meeting:
Running Effective Meetings: Getting Started (Part 2)

In the first blog in this series , Running Effective Meetings: Getting Started (Part 1) we identified the first phase, Getting Started, and the first 4 Key Actions that should take place, prior to the meeting: Define the purpose and desired outcome. Determine if a group meeting is necessary. Identify who should attend. Define when […]
Running Effective Meetings: Getting Started (Part 1)

In last week’s blog we identified several reasons why meetings are often a waste of time.
Stop Wasting My Time: The Expense of Ineffective Meetings

Have you ever doodled or day dreamed during a meeting, or made “To Do” lists while someone goes on and on about who knows what? Well join the crowd.
Focus on Performance

Performance Improvement The Learning and Development (L&D) profession continues to undergo major structural changes, one of which is to the transition away from a focus on learning as the output and toward a focus on performance improvement.
Diary of a Road Warrior: A Week in the Life of Presenting at Conferences

What a terrific week of Learning and Development. I traveled from the East to West Coast and back to deliver four amazing sessions at TRAINING 2017 in San Diego, California and HRPA’s 2017 Annual Conference and Trade show in Toronto, Ontario. Here is brief play-by-play, that I know most Road Warriors have experienced, along with […]
How Learning Contributes to Organizational Success

Friesen, Kaye and Associates is celebrating 50 years in the learning and performance improvement field. This is what we have learned about how effective learning programs can greatly increase the success of any organization.