Virtual Producer Services for Seamless Event Delivery

Virtual Producer Program Overview

A skilled virtual producer is the key to every successful learning session, presentation, and meeting. The producer’s role is to support the presenter or facilitator, ensuring the virtual event runs smoothly and remains interactive to keep audiences engaged and presenters on track. Often underappreciated, the virtual producer launches media at the right time, manages quick task switching, and oversees the technical aspects of the session, such as launching polls and monitoring chats. This enables the presenter to fully focus on delivering engaging and interactive content. Acting as a safeguard, the virtual producer transforms potentially chaotic virtual sessions into seamless, well-organized experiences free from technical distractions.

This program is ideal for the presenter/facilitator who wishes to take on both roles or for the technical support personnel responsible for producing smooth and successful virtual communication and learning sessions in Adobe ConnectWebEx or Zoom.

NOTE: Participation in this program requires the use of VOIP communications. A computer headset is highly recommended for best audio quality. We also recommend a hardwired internet connection rather than wifi.

“For me, this training offered the type of confidence through practice I needed. The facilitator illustrated how we could use the producer skills to enhance and support the facilitator’s instruction to the point of being extremely vital to have an experienced producer. Geoff’s ease of facilitation and deft producer skills brought what could have been a very intimidating experience to one of exhilaration and excitement to visually see the tool (Adobe Connect) used in a live session as a facilitator with keen and insight support of a trained producer. I was looking forward to this workshop, and the accompanying class titled ‘Instructional Techniques for the Virtual Classroom’ was also taught by Friesen, Kaye, and Associates. These two workshops not only bolstered and bookended my incomplete skillset in virtual facilitation and producing – they presented the material in a pace and manner highly relatable and relevant to the times.”
Viking
Library of Congress

Click on a Date Below to Register

No programs scheduled at this time. Please contact FKA to have us deliver a customized or off-the-shelf virtual program, or take advantage of our One-on-One Coached Learning Services. Coached Learning is available on any topic area covered in our programs. Call us at 1-800-FKA-5585.

Who Should Attend the Virtual Producer Program?

  • Instructors; facilitators; presenters; managers; supervisors; and subject matter experts who deliver presentations; facilitate meetings; and deliver learning programs in the virtual environment
  • Technical producers responsible for providing technical support and assisting in the delivery and facilitation of interactive virtual sessions and meetings
  • This program is facilitated by an FKA certified instructor with subject matter expertise producing virtual engagements.
  • FKA will model best practices and provide each participant with the opportunity to practice the techniques in a “safe” environment.
  • Learn and practice using the web platform(s) you will be producing virtual events with.
  • Return to work ready to start producing virtual sessions.
  • Take home comprehensive participant materials packed with job aids and reference materials that will help you succeed in your virtual producer role.

Upon successful completion of this program, you will be able to:

  • Identify the role and responsibilities of the Producer.
  • Demonstrate how to create, produce and support virtual events using the capabilities of the web platform(s).
  • Identify trouble-shooting strategies.
  • Practice using the capabilities of the web platform(s).
  • Record a session
  • Demonstrate Chat and Status Icons
  • Create an Adobe Room:
    • Create Adobe Layouts
    • Open Attendee Pod
    • Create Chat Pods
    • Create Note Pods
  • Demonstrate “Preparation Mode”
  • Create Polls
  • Demonstrate Share Pods
    • My Screen: Desktop or Application
    • Share Document: PPT, Video and PDFs
    • Share Whiteboard
  • Other Pods:
    • Video (Webcam)
    • Files
    • Web Links
  • Create Breakout Rooms: bring content back
  • Discuss trouble-shooting strategies and scenarios for Adobe Connect
  • Best Practice discussion and Wrap-up.
  • Record a session
  • Demonstrate WebEx Tools:
    • Annotation
    • Chat
    • Status Icons
  • Create a WebEx Session
  • Demonstrate sharing “My Session Window”
  • Creating Polling Questions
  • Inside WebEx
  • WebEx Poll Editor
  • Demonstrate Sharing:
    • My Desktop
    • File
    • Application
    • Whiteboard
    • Web Browser
    • Multimedia
  • Create Breakout Rooms: bring content back
  • Q&A
  • Discuss trouble-shooting strategies and scenarios for WebEx
  • Best Practice discussion and Wrap-up
  • Introductions
  • Record a session
  • Demonstrate Chat, Reactions and Status Icons
  • Create a Zoom Meeting
    • Schedule a session
    • Personal Meeting
    • Security
  • Create Polls
  • Request Support
    • Desktop Control
    • Application Control
    • Computer Restart
  • Share Screen
    • Desktop
    • Application
    • Whiteboard
    • iPhone/iPad
  • Create Breakout Rooms: bring content back
  • Discuss trouble-shooting strategies and scenarios
  • Best Practice discussion and wrap-up
  • Record a session
  • Demonstrate Participants and Chat Windows
  • Raised Had
  • Demonstrate Sharing:
    • PowerPoint
    • Whiteboard
    • Desktop
    • Application
  • Create a Team
  • Create a Channel
  • Schedule a Meeting
  • Demonstrate Breakout Rooms using multiple channels
  • Call for program price – plus applicable taxes per platform session

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