Insights & Resources

Latest from FKA

Expert insights on workplace learning, instructional design, virtual facilitation and performance improvement.

Sort by: Newest First Oldest First

Before You Build That Course, Ask Better Questions: A Diagnostic Framework for Performance Gaps

Before You Build That Course, Ask Better Questions: A Diagnostic Framework for Performance Gaps

Here's a scenario most of us have lived through: a manager submits a training request because their team "doesn't know how to" do something.

Jun 29, 2026 1 min read FKA Team

Task Analysis: The Missing Link Between Performance Consulting and Course Design

Task Analysis: The Missing Link Between Performance Consulting and Course Design

Here’s a pattern most of us in L&D have seen — or lived through. A stakeholder says, “We need a course on X.” An instructional designer starts building content.

May 26, 2026 1 min read FKA Team

Your AI Content Isn’t Done Until a Human Says It Is: A Governance Checklist for AI-Generated Learning

Your AI Content Isn’t Done Until a Human Says It Is: A Governance Checklist for AI-Generated Learning

Here’s a truth that’s easy to overlook in the excitement of generative AI: the moment you click “generate” is not the moment your learning content is finished.

Apr 13, 2026 1 min read

From Courses to Capability: What ‘Dynamic Enablement’ Actually Looks Like for Instructional Designers

From Courses to Capability: What ‘Dynamic Enablement’ Actually Looks Like for Instructional Designers

If you’ve been in L&D for more than a few years, you’ve likely felt the tension: you build a beautifully structured course, pilot it successfully, launch it to

Apr 9, 2026 1 min read

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What does it take to be a competent instructor? That question has been asked a multitude of times and today’s perspective takes into consideration the

May 30, 2024 1 min read

7 Instructional Techniques to Maximize Learning in the Virtual Classroom

7 Instructional Techniques to Maximize Learning in the Virtual Classroom

Check out our video where we reveal “7 Instructional Techniques to Maximize Learning in the Virtual Classroom”.

May 28, 2020 1 min read

Making Technical Support Reps More Effective in the Selling Process

Making Technical Support Reps More Effective in the Selling Process

As a leader in workplace learning and performance, FKA has worked in many industry sectors. One common challenge, whether it’s in technology, health services,

Dec 3, 2019 1 min read

Top 6 Tips for Running Successful Online Learning Sessions

Top 6 Tips for Running Successful Online Learning Sessions

I have provided technical support for online learning sessions during most of my 16 years at FKA, using many of the available platforms. The quality of the

Dec 24, 2018 1 min read

Learn to Learn While Learning. A Perspective.

Learn to Learn While Learning. A Perspective.

After nearly 15 years with the same employer, I took the plunge and found a new job. It was a change that I desperately needed, both personally and

Nov 30, 2018 1 min read

How to Use Instructor Competencies

How to Use Instructor Competencies

In an earlier blog we discussed what are the Instructor Competencies for face-to-face, online and blended settings. In this blog, we’ll identify the uses of

Nov 16, 2018 1 min read

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

What are the Instructor Competencies for Face-to-Face, Online, and Blended Settings?

*** Content in this post is outdated as IBSTPI has made changes. Please see our updated post*** What does it take to be a competent instructor? That question

Nov 9, 2018 1 min read

Motivated to Learn Continuously

Motivated to Learn Continuously

Recently I was tasked by FKA’s President, Michael Nolan, to write an article about my motivation to learn continuously. Michael had taken an interest in my

Oct 4, 2018 1 min read

Older Posts →