Performance Consulting Program Overview
Are you responsible for enhancing performance and achieving better results within your business units? If you’re tackling challenges that go beyond traditional learning solutions, this performance consulting program is designed for you. Discover the distinct roles of a performance consultant versus a learning consultant, and gain a step-by-step blueprint for executing effective performance consulting interventions.
You will practice the concepts and skills through an engaging case study that simulates a performance consulting intervention from beginning to end.
Aussi disponible en Français – Atelier sur la consultation en rendement
También disponible en español – Consultoria sobre el Desempeño!
“Enjoyed the program. Helped engage my team in thought process for moving programs to the next level and moving performance consulting concepts throughout company.”
Julie
MCG Health,LLC Seattle, WA
Click on a Date Below to Register
No programs scheduled at this time. Please contact FKA to have us deliver a customized or off-the-shelf virtual program, or take advantage of our One-on-One Coached Learning Services. Coached Learning is available on any topic area covered in our programs. Call us at 1-800-FKA-5585.
Who Should Attend the Performance Consulting Program?
- This program is ideal for Learning and HRD professionals aiming to build collaborative partnerships with senior executives and business unit managers to drive performance and enhance organizational effectiveness.
- For performance consultants tasked with diagnosing performance issues and designing comprehensive solutions that align with business objectives, this program provides essential tools.
- It’s also designed for managers and professionals in learning organizations transitioning from traditional learning to performance improvement. If you’re responsible for connecting business needs with effective workplace learning and performance interventions, this program is for you.
- Discuss strategies for creating collaborative relationships with managers.
- Plan how to overcome resistance to your performance improvement initiatives.
- Apply your new skills and knowledge to a realistic case study as you move through the performance consulting process.
- Build a set of Best Practices through peer-discussions and individual structured feedback
- Return to work ready to immediately apply effective strategies to solve your current performance improvement challenges
- Take home a comprehensive manual packed with job aids, checklists, decision tables, guidelines, and reference materials that will help you address future business and performance needs.
- Receive Complimentary Post-Learning Sustainment.
- Define successful Performance Consulting.
- Establish and maintain a collaborative partnership with clients.
- Engage the client and handle client resistance.
- Validate deliverables and decisions with your client.
- Identify Business Needs and Performance Needs.
- Select effective data collection methods and tools to collect critical performance data.
- Assess the performance problem.
- Diagnose the causes of the performance discrepancy.
- Propose solution strategies.
- Apply the techniques, tools, and practices associated with Performance Consulting
- Overview
- The Work Environment
- Core Competencies of Consultants
- The Consulting Model
- Performance Factors
- FKA Design Methodology™
- The Performance Assessment Process
- Identifying Business and Performance Needs
- Consultant Roles
- Organizational Needs
- Client Resistance
- Engaging the Client
- Analyzing Performance
- Performance Models
- Data Collection
- Contracting to Proceed
- Determining Performance Problems
- Performance Problems and Causes
- How to Determine the Probable Cause(s)
- Recommending Solutions
- Solution Strategies
- Managing the Implementation of the Intervention
- Monitoring Interventions
- Achieving Closure
- Assessing the Intervention
- Performance Consultant’s Survival Guide
- Consultant Self-Assessment Checklist
- Core Competencies of Consultants
- Consulting Model
- Performance Factors
- Performance Consulting Process
- Data Collection Guidelines
- Exploratory Questions
- Population Factors
- Contracting Guidelines and Checklist
- Questions to Clarify Probable Cause
- Dos and Don’ts of Feedback
- Guidelines for Preparing for the Feedback Meeting
- Consultant’s Worksheet
- Implementation Planning Worksheet
- Progress Review Worksheet
- Responsibility Rating Worksheet
- Action Plan
- Performance Consultant’s Survival Guidelines
- Learners will practice the performance consulting process through a series of activities based on a sustained case study
- Two days – call for program pricing
Take Performance Consulting in conjunction with Training Needs Analysis and receive a $200 discount. Please use code TNAPC (case sensitive) when registering for the Performance Consulting portion to receive discount.
